Looking Back Imports
1547 Palos Verdes Mall #148
Walnut Creek, California 94597

www.Lookingbackimports.com
email by clicking here:  email us


Looking Back Imports has been providing unique imported items from our website shop since July, 1999.
We are glad that you’ve stopped by and we’ll make every effort to make your shopping experience exciting, enjoyable and maybe memorable.
We hope you return again and again.

At Looking Back Imports you can shop with confidence. All transactions are processed on a secured server using encryption (look for the locked padlock).

OUR PLEDGE TO YOU

Looking Back Imports is committed to providing you with high quality, unique products not commonly available elsewhere and at the lowest possible price. We promise to offer highly reliable and friendly service and attractive hand packaging on items shipped in a reasonable time frame. If there should ever be a problem at all with your order, we’ll contact you immediately. Your satisfaction is our goal.

YOUR PRIVACY

Your privacy is important to us. Your information is safe, and will not be sold or given to any other parties. Your email address will be used only to contact you about your order and you will not receive any uninvited newsletters, notices or correspondences. However, if you should have questions, requests or comments at any time - please do not hesitate to email us

SHIPPING / HANDLING POLICY

When you place an order through our online secure server, you will see a pre-confirmation total and you will receive an email that your order has been received. Your credit card will not be charged until your order is processed (usually within 24 hours), at which time you will receive a second email. Unless you receive an email from us to the contrary, your order will be shipped within 2 business days of placing your online order.

Orders are shipped with USPS Priority Mail for delivery within the U.S.. Delivery time is about 3 business days (This is the post office’s estimate and varies slightly - eg. it is somewhat slower during the holiday season) - this does include Saturdays, but not Sundays or holidays. We have chosen USPS as our shipping partner because a tracking number is provided, which is passed on to you with the third confirmation email. This allows your package to be tracked at www.USPS.com, or by calling 1-800-ASKUSPS.

We welcome international orders and our shopping cart will calculate 2 shipping options.  Please note that International First Class is not traceable and takes at least 2 weeks and usually quite a bit more depending on the length of time needed for customs inspections.

COPYRIGHT INFORMATION

All toys and products contained on our website are officially licensed and trademarked, patented, or copyrighted by individuals, associations or entities. We do not sell knock-offs or imitations/copies. We are a retailer of unique quality merchandise.

RETURN POLICY

We make sure that every item that we offer is unique and of extremely high quality, however, if you have received an item that you are not pleased with or has been damaged in transit, please retain the item and the packaging and email us as soon as possible. Our return policy is full money back or exchange when merchandise is returned in original condition within 30 days. Paper model kits must be returned unopened. We do not refund shipping charges on returns.

Please email us with any questions you may have:  email us


Thank you for visiting Looking Back Imports!